Contact Hobbytron Customer Service
Hobbytron Phone Numbers and Emails
Customer Service Number:
-
(818) 675-9002
Customer Service:
-
(786) 664-7902
Sales/ Reservations:
-
(818) 675-9000For Online Purchases Only
Hobbytron Emails:
Customer Service
Return/ Cancelation Issues
Contact Information
Hobbytron Website:
Hobbytron Help Center:
Corporate Office Address:
GEC Group, LLC
28904 Avenue Paine
Valencia,
California
91355
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 am - 5:00 pm
Fax:
+1(818) 675-9002
Summary of Hobbytron Customer Service Calls
111
TOTAL
CALLS
CALLS
01:06
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hobbytron?
Shipping and Delivery Question:
- “I got a delivery email, bu have seen the package”
- “Missing items”
- “I've ordered some thing almost 3 weeks ago and I have not received it”
Activation/ Cancellation Question:
- “Cancellation of product”
- “Cancel order”
Request for Information Question:
- “Looking for my recent order”
- “Have questions on delivery date”
- “Ask several emails no response. Can i please purchase 3x3 ok action figures for 157.73vtotal 9 .like i ordered previously”
Product/ Service Question:
- “Toy wont work”
- “The 5 mode remote doesnt work plus the adapters don't fit any of our phones”
- “Received a damaged item”
Payments and Charges Question:
- “Don't want extra charges”
- “Wrong billing address”
- “Have incorrect billing address”
Return/ Replace Question:
- “Money return”
Refund Question:
- “Refund not credited to cc”
Other Question:
- “I was sent the wrong toys”
- “See if my order has been recieved”
- “Never recieved my order”
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Hobbytron