Not resolved

Purchased a drone for Christmas gift. Opened and would not work.

Sent request for return on 26 December and they refused it due to it being purchased over 45 days prior. It was a gift and wasn't opened until the 25th so there was no way to know it wouldn't work. They wouldn't respond to any emails and they had even left out the remote for the drone.

Will not ever purchase anything from them again since they do not stand behind their products. I understand the 45 day rule but it's obvious this item has never been flown or used and if returned to them, they'd see that.

Product or Service Mentioned: Rc Helicopter.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $103.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Jan 17, 2017.
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