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They sent me a DOA (Dead On Arrival) copter (via GroupOn). They were nice about the exchange, although I had to pay shipping back to them, AND it took them over a month to get the replacement to me. Then, the NEW replacement ALSO arrives DOA. I Notified them within 4...
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Company wrote 0 public responses to the review from Jun 04, 2015.
Anonymous
Kittie

Hobbtron is a good website email jamyahb449@gmail.com

1.8
#645314
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Stay away!! Worst company ever. They're rude and unprofessional. I placed an order that I needed for a film job. On their website it says that the order is being processed and will ship out in 2-3 business days, that was 7 days ago. I called on the 7th day to speak to...
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Company wrote 0 public responses to the review from Oct 10, 2014.
#544906
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I ordered a $150 remote control helicopter, it arrived and did not work at all. I had to send it back at my own cost and was sent a replacement, which also did not work at all. I sent it back and now hobbytron simply ignores all my attempts at contact. It is...
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Company wrote 0 private or public responses to the review from Dec 16, 2012.
Anonymous
***edOff214

HobbyTron is a piece of work. All my negative comments on their Facebook page were removed within a day. You are right. It is (what you said) OUTRAGEOUS! For a malfunctionin...

#367892
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I ordered an airsoft gun from their website but my browser froze when I clicked the "place order button". I checked my bank acount and the $240 dollars the gun cost was gone from my checking but I have recieved no confirmation of any sort that I will be getting my...
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Company wrote 0 public responses to the review from Jul 31, 2012.
terencewhalen
terencewhalen

You could have disputed the charge with your bank

Anonymous
H.T. Burgess

You need to file charges against them with your state attorney general office. I believe what they did to you is a felony.

#336135
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I ordered an airsoft gun which arrived broken, I immediately called Hobbytron and was told someone to request an RMA# and I would be refunded. I then received the same gun 2 days later, which I had never ordered, yet my credit card was charged for both. I called,...
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Company wrote 0 public responses to the review from Jul 31, 2012.
#336049
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Absolutely the worst customer service I've ever seen.....placed an order 7 days ago still hasn't shipped excuse of moving to different warehouse so much for 3-4 day shipping....N###### was rude and unsympathetic to purchase not making it for birthday...
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Company wrote 0 private or public responses to the review from Aug 05, 2010.
#192603
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I bought my son an Airsoft rifle and it worked a couple times over the course of three days. Then the compression stopped working. HobbyTron refuses to accept the return (he just wanted an exchange!) because it has been opened and used one time! They say they only...
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Company wrote 0 private or public responses to the review from Mar 29, 2010.
#176670
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