Item ordered no response. They charge my card. I call 23 times to a bogus line that seems like you are going to be able to speak to someone but when it finally rings it tells you to leave a message. I emailed and they get returned undelivered. I try live chat no one...Read more
I placed an order, received a receipt immediately, my card was charged and then nothing. After two weeks I attempted to track my order with the number provided, but got an Invalid Order Number response. I next tried contact them through Live Chat. After over an hour,...Read more
I didn't like
- Terrible customer service
First off I get my rtr nitro car 1/8, I receive the car and it's missing my motor and my muffler! So I contact them and they told me to send pics of the car so I do, 4 days later I finally get an email back saying I have to ship it back. I call customer service...Read more
I didn't like
- Wasting my own money
Bought two copters neither one worked,sent back got a quadcopter same thing didnt work called got ahold of them once said they would get back to me,nope they didn't .Beat a disabled vet out of 70.00 dollars wont buy recycled dog *** from these people
Positive Experience Review
email@example.com hadassah pinkston I love you r wesite you guys always have great ofers and people told me that if you write a review they will send you a free air soft gun and I thought that this will be a great opportunity to get one because I never had one of my own and keep it up with your great work thanks hobbytron. Com
Bought helicopter for hubby. Flew 4 times. Won't raise of ground. Have emailed many times and all go unanswered.
Hercules helicopter broke on first use.
Took over 10 days to receive the order and had a letter that said they are sending me the most comparable item they have to the order I placed. Not only that, it is broken. I call them for a refund and they said I have to pay for shipping and if it has been opened...Read more
Stay away!! Worst company ever. They're rude and unprofessional. I placed an order that I needed for a film job. On their website it says that the order is being processed and will ship out in 2-3 business days, that was 7 days ago. I called on the 7th day to speak to...Read more
The only way to get Hobbytron.coms attention I think is if someone can convince the BIG box retailers to NOT do business with World Tech Toys and it's subsidiaries including anything the head thief has ever put his or his underlings name on. California does a poor job...Read more
This is a horrible company. I signed up for their subscription service. The first box came late and one of the helicopters are broken. This month I just got another broken helicopter in my subscription box. I cannot believe I was fooled by good reviews. Everyone I...Read more
received 5-7-14 from Hobbytron hehehe Thank you for contacting us and we hope you have a wonderful day! -Hobbytron Staff firstname.lastname@example.org Office:(818) 675-9000 Fax:(818) 675-9002 24700 Avenue Rockefeller Santa Clarita, CA 91355 sent 4-29-14 to...Read more
Ordered a helicopter from Hobbytron.com. Showed up not working. I sent it back for an exchange and never received one. I called, they said they would send another helicopter. I waited the 7-10 business days and still no helicopter so I called again. They promised a...Read more
I bought an RC car that was supposed to go 8 - 15 MPH, it went about 3 -5 MPH, they refused to allow me to return it. I put up a real comment about the RC car I purchased and they removed the comment to keep a 5 star rating (which has NO OTHER reviews). Do not buy...Read more
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