Nancy B Cjf

Received a damaged item

Purchased Elsa motor sensing helicopter early it was delivered broken. I would like a full refund please. This is my 3rd message and request fir refund.
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Loss:
$39

Preferred solution: Full refund

Nancy B Cjf
map-marker Brentwood, California

Broken product

This is my second request. I purchased your product early December. It was fully charged, worked fir about 10 seconds. My four year old granddaughter was very disappointed, as this was a gift Christmas morning. I will gladly return this item, for a complete refund. This was a $38.00 purchase. Kindly refund me. Thank you in advance for a second time.
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Anonymous
map-marker Watford, England

To update email address

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Subject: Elsa order no #3F73AFC28 Hi I placed the order as above. Unfortunately the email address I put in at the time of online order is not working. Could you please send all further communications to viji_countryboat@***.co.uk Kind Regards Vijayalakshmi
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Anonymous
map-marker London, England

Not received order

I ordered a hobbytron for my grandson on 15 December, nothing received, tracking no is not recognised, emails not answered. They did take my money quite promptly though!
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User's recommendation: Don’t bother

Anonymous
map-marker Smyrna, Georgia

How to return merchandise

I ordered Anna and Elsa flyers for a Christmas gift. One of the Anna dolls wings was broke. And the Elsa wont fly. I would like to know how I can return these and get my money back. Order number is 93CDA2D6A0 places on dec1 at 11:40 am
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DebbraB T
map-marker Hollandale, Mississippi

Ordered a Flying Elsa Doll on Dec.1,2020. Haven't heard from themsince

I have tried calling to check on my order and the telephone is out of order! This order has cleared my bank. I have talked with them already at my bank. I haven"t received any word on the status of when I will receive my order
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Reading, England

Have not received a confirmation email about purchase have no order number

Still waiting confirmation email they have taken my purchase out of the bank still awaiting arrival of order if I ever get to receive it. Purchased order on 9-12-20 bank have said I have to allow 30 days to see if I receive purchase when looked at reviews on Facebook now other people have said not received confirmation email &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;amp; others have said the link to hobytron on Facebook might be dodgy but still advertising on there I have blocked hobytron from trying to take any more money from bank.
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User's recommendation: Don’t use link on facebook

Brenda Aoc
map-marker Coral Springs, Florida

Christmas Order

Ordered a Christmas gift for my grandson on the 10th of December and the order never arrived. Called customer service and was told to contact USPS the carrier.

USPS never received the package. Called HobbyTron back and they said they would check with the third party carrier and send me an email with updates. 2 weeks later still haven't heard anything. Called back to Hobbytron and Customer Service gave me the same statement.

THIS IS TOTALLY UNACCEPTABLE. Ask for then to reship the item and was told they was unable to since the first one shipped. Ask for manager and was transferred to a line that eventually went to voice mail. Called back and was placed on hold with no one answering.

originally when i called i was caller number one then the system reverted me to caller number 2. NEVER USE THIS COMPANY!!!

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Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous

Can't get my order

ordered an RC chopper December 25 it's January 12 still don't have it. I called several times they tell me it's with a third party shipper.And they won't refund my money
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Reason of review:
Order processing issue
Anonymous

What have you people on this site done other than be a pissed consumer? hobbytron complaint

What else has anyone done? I have complained to the AG office in California, the BBB and FTC about hobbytron aka world tech toys aka toyriffic. I see alot of you have complained on this site but doesnt seem to be alot of complaints at the offices I sent complaints to. I am sure you know if these offices do not get complaints, it looks like a few handful of people have a complaint and thereby get ignored. If you are too good to really try to make these pos companies then i suggest you shut up and go away............just like if you dont vote dont go complaining about the government........case close.
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Deana Kgf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazing good website

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I ordered several item and came within day with no problems
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Reason of review:
On time delivery
Anonymous

Have ot resived my response

Hobbytron - Have ot resived my response
i called the company and they have me waiting on the response and its been 8-14 days that they said they were sending it and they never did. we have been waiting and i need that information in order for me to do so can you contact me to this email dianaajinez@***.com i need to send this product and you guys have me waiting all this time , please give me a call to this number 832925****. or email me to : rolandovenegas73@***.com my reference number id ltk121450****2602x i requested a RMA I am returning two VENOMAX 2.4 HZ 4.5CH RC CAMARA SPY DRONE. Thank you for your time .
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Reason of review:
Order processing issue
Anonymous

Battery not changing at all called to get help but no answers

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Never buy anything for world tech toys all of there devices fail all the time. DO NOT buy any thing that they have for any accessoris they never work
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Reason of review:
Bad quality
Mendel Fzk

Liars

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I order a rifle, was notified the next week it was not available. The purchase price was $280, yet the company email claimed they were offering me a store credit for $249. After requesting a refund, I was informed a refund would be processed in about 2-3 business days. After 3 days and no refund, I contacted AirSplat 1-88*-221-****. A rep told me the refund would take 2 billing cycles. ( 2months). I feel like they had to borrow my money in order to pay it back. Bad customer service with little regard to your hard earned money. In the end, I contacted my bank to do a merchant charge back. I left a review for Airsplat, and received a response from the World Tech Toys, claiming " I am not a customer " and I made up the order number. I didn't make up and order number. I placed the identification number in the box so TRUSTPILOT could identify me. World Tech Toys, Hobby Tron, Airsplat, I will never refer you to any govt agency, or LE Military affiliate.
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Loss:
$288
Reason of review:
Poor customer service

Preferred solution: shut down your company

Anonymous

James Bond Pistol Review

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Hello guys may I have a free airsoft gun
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