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Ordered a toy drone, charged everything up as instructed then tried it out. It worked briefly then one of the four rotors stopped and it crashed to the ground from a few feet as it was now unstable. No great damage other than some scuffs on the rotors. Checked all the...
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1.0
I didn't like
  • Wasting my money and time
#583250
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Item ordered no response. They charge my card. I call 23 times to a bogus line that seems like you are going to be able to speak to someone but when it finally rings it tells you to leave a message. I emailed and they get returned undelivered. I try live chat no one...
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Anonymous
Rog

Waiting for bank to refund money. Hobbytron completey ignores all letters, phone calls and emails. They don't respond to either the Illinois or the California attorney general...

Anonymous
Roger

Just a note to update. I was told that in 24 hours after filling out an RMA online I would be instrusted on how to get my money back and return the broken used toy that was se...

1.7
Palos Hills, Illinois
#578211
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I placed an order, received a receipt immediately, my card was charged and then nothing. After two weeks I attempted to track my order with the number provided, but got an Invalid Order Number response. I next tried contact them through Live Chat. After over an hour,...
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#569077
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Positive Experience Review

Hobbytron
#648264
4.8
Details
10031152@richland2.org hadassah pinkston I love you r wesite you guys always have great ofers and people told me that if you write a review they will send you a free air soft gun and I thought that this will be a great opportunity to get one because I never had one of my own and keep it up with your great work thanks hobbytron. Com
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Customer service
Diversity of Products or Services
Price Affordability
Website

Helicopter Review

Hobbytron
#582520
1.0
Details
Bought helicopter for hubby. Flew 4 times. Won't raise of ground. Have emailed many times and all go unanswered.
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Customer service
Discounts and Special Offers
Price Affordability
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Helicopter Review

Hobbytron
#574546
3.5
Details
Hercules helicopter broke on first use.
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Customer service
Discounts and Special Offers
Price Affordability
Website

Positive Experience Review

Hobbytron
#519762
It the best site for BB guns
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First off I get my rtr nitro car 1/8, I receive the car and it's missing my motor and my muffler! So I contact them and they told me to send pics of the car so I do, 4 days later I finally get an email back saying I have to ship it back. I call customer service...
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1.0
I didn't like
  • Wasting my own money
#562567
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Took over 10 days to receive the order and had a letter that said they are sending me the most comparable item they have to the order I placed. Not only that, it is broken. I call them for a refund and they said I have to pay for shipping and if it has been opened...
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#550177
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Stay away!! Worst company ever. They're rude and unprofessional. I placed an order that I needed for a film job. On their website it says that the order is being processed and will ship out in 2-3 business days, that was 7 days ago. I called on the 7th day to speak to...
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#544906
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The only way to get Hobbytron.coms attention I think is if someone can convince the BIG box retailers to NOT do business with World Tech Toys and it's subsidiaries including anything the head thief has ever put his or his underlings name on. California does a poor job...
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#542362
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This is a horrible company. I signed up for their subscription service. The first box came late and one of the helicopters are broken. This month I just got another broken helicopter in my subscription box. I cannot believe I was fooled by good reviews. Everyone I...
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1.0
#541746
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received 5-7-14 from Hobbytron hehehe Thank you for contacting us and we hope you have a wonderful day! -Hobbytron Staff customerservice@hobbytron.com Office:(818) 675-9000 Fax:(818) 675-9002 24700 Avenue Rockefeller Santa Clarita, CA 91355 sent 4-29-14 to...
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Anonymous
Diva

Have tried to contact and get helicopters from Hobbytron. To no avail. Just filed a report with U.S. Department of Commerce complaint hotline. If you have problems with Hobbyt...

#540358
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Ordered a helicopter from Hobbytron.com. Showed up not working. I sent it back for an exchange and never received one. I called, they said they would send another helicopter. I waited the 7-10 business days and still no helicopter so I called again. They promised a...
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1.0
#536214
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